How to Excel in Telemedicine as a Physician Assistant

Depiction of a telemedicine physician assistant job
Learn about telemedicine physician assistant jobs, common challenges with them, and steps you can take to achieve success in this growing field.
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Depiction of a telemedicine physician assistant job

Telemedicine, part of the broader telehealth industry, is a rapidly growing branch of medical care in the United States. Polaris Market Research estimates that the telemedicine market value increased from $30.29 billion in 2023 to $35.63 billion in 2024. They expect the market to grow to a whopping $131.49 billion by 2032.[1] Multiple research organizations project similar growth. So, what does this mean for you as a physician assistant?

Telemedicine Market Value Growth

Chart showing the projected exponential growth of the telemedicine market

Benefits of Telemedicine PA Jobs

The job outlook for physician assistants in general is very good, with projected growth of 28% from 2023 to 2033.[2] Pairing this with the rapid growth of telemedicine, PAs will have plenty of opportunities to practice in-person or remotely for the foreseeable future. This comes with a number of benefits for you and your patients:

Flexible Work Schedule Telemedicine PA jobs can be completed in an office or at-home setting in a full-time or part-time capacity.
Broader Patient Pool Particularly in states with large rural populations, telemedicine enables increased access to important medical care.
Greater Convenience for Patients With remote appointments, your patients will no longer need to drive to an office or idle in a waiting room.
Reduced Operational Costs Because you don’t need a physical office, you can save from lower overhead expenses.

Common Challenges for PAs in Telemedicine

Telemedicine does have its shortcomings. For physician assistants, this is largely due to difficulties with technology. It’s not enough for you to understand your systems and procedures. Your patients need to understand them, as well. There are also general challenges with working remotely in medical settings. For example:

  • You will not be able to perform physical evaluations.
  • Internet connection issues can arise for you or your patients.
  • Picture and video quality can make diagnoses more difficult.
  • It’s harder to build a relationship and trust with your patients.

Battling technical difficulties and less personable patient interactions are perhaps the most difficult aspects on the operational side. There’s also the matter of licensure requirements to practice telemedicine.

Telemedicine Licensure Requirements for PAs

To practice as a physician assistant, in telemedicine or otherwise, you must be properly licensed or authorized to practice in the state in which your patient is located.[3] This involves completing an accredited physician assistant program, passing the PANCE, and meeting your jurisdiction’s licensure requirements.

While many states offered relaxed telehealth regulations during the COVID-19 pandemic, most have returned to normal. However, many regulators are considering whether to expand access on a permanent basis. Depending on your state, this could take the form of an interstate licensure compact, dedicated telehealth license, or related policy.

As the use of telemedicine evolves, be sure to check with the medical boards of the states in which you would like to practice to remain properly licensed.

Tips for Positive Patient Interactions

A great way to prepare for telemedicine appointments is to think through what exactly your patients will experience. By stepping into their shoes, you’ll be able to reimagine your workflow around their needs.

Make Onboarding Simple Not all patients are familiar with telehealth. Ease them into the process by letting them know what they’ll need and answering their questions in advance.
Consider Your Appearance Remember, this is still the equivalent of a doctor’s visit. Dress appropriately, create a professional background, eliminate extra noise, and have files ready.
Get Familiar With Your Technology You should expect your patients to have technical difficulties from time to time, but you should be an expert with the hardware and software you use.
Practice Your Communication Skills Proper communication is critical in remote settings. Remain calm, enunciate, speak at a comfortable pace, and use visual aids as needed.
Be Aware of Your Time It can be easy to lose track of time online. Build your schedule with some flexibility so patients don’t feel rushed and aren’t forced to wait.
Clarify Follow-Up Procedures Walk your patients through what to expect going forward at the end of their appointment. We suggest calling and emailing if additional contact is needed.
Collaborate and Evaluate You’re bound to know someone who’s made the leap to telemedicine. Reach out for advice and see if they’ll practice with you to offer feedback.

Discover More at PA.UWorld.com.

Is Telemedicine Right for Your PA Career?

Only you can decide whether a telemedicine PA job is right for you. Now that you have a better understanding of the pros and cons, as well as the technical requirements, you can make a more informed decision. Ultimately, a career in telehealth as a PA can be highly rewarding if you’re patient, adaptable, and willing to put in the effort to meet unique patient needs. 

For additional telehealth best practices, check out telehealth.hhs.gov.

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